Town & Country Travel is open! Please call the office at 585-381-2850 or 800-747-2850. Our travel advisors are working remotely and available to assist with your travel needs from 9:00 to 5:00 Monday through Friday. You can also send an email request to an individual advisor (noted on the customer service page) or to all advisors at . We look forward to servicing you again. Stay safe and healthy!

Town & Country Travel, Inc. | Call: 585.381.2850 or 800.747.2850  | Email:

There's a lot more to business travel planning than issuing airline tickets.

How do you get your sales person from Rochester to Tampa through a hurricane? How will the holidays in China impact the CEO's trip to Beijing? How many unused tickets is your company sitting on?

Town & Country Travel is in the business of managing these issues—domestically and internationally. We offer in-depth experience, a dedicated staff, and smart technology. We take pride in delivering the highest level of personalized service, quickly and efficiently, with a keen sense of cost containment for our clients.

Town & Country Travel Professional Services

Here is just a sampling of the services and technology Town & Country Travel can provide your company. We will develop a servicing configuration that makes sense for you and your travelers, whether they are local, nationwide, or international.

  • Complete travel management program with an emphasis on personalized service
  • Highly experienced agents, all with over 20 years industry experience in all phases of domestic and international travel
  • Executive involvement in the day-to-day servicing of your account
  • Secure and confidential computer-stored business traveler profile management
  • Guaranteed lowest airfares utilizing our state-of-the-art software: Best Buy Quote, Fare Checker and Booking Builder programs
  • Automated quality control through iQCX (i.e., Fare Checker, Seat Checker, Routing Checker, Upgrade Checker, Waitlist Checker, E-Ticket Tracker)
  • Emailed itineraries right to your desktop
  • Emergency after-hours travel service, 24x7x365
  • Visa processing services
  • Group and meeting travel services
  • ViewTrip and Flightview—Your personal travel web site that displays up-to-the-minute itinerary information
  • iBank Travel Management Reports (corporate sales, airfare savings, arrival/departure manifests, unused ticket reports, and any customized reports you may need)
  • Travel policy review and compliance
  • American Express Travel Associate affiliation
  • American Express monthly credit card reconciliation
  • Town & Country Travel is proud to be a certified woman-owned business enterprise (WBE). (SIC 4724, NAICS 561510)

Business Traveler Profile

We want to provide you with quick and efficient travel arrangements. Our Business Traveler Profile tells us your frequent flier information and travel preferences, and is securely stored in our computer system. Click here to fill out and submit through the website, or you can fax back to 585.381.1987 or email to travelinfo@towncountrytravel.com.